No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Levi's via phone. Our aim is to assist you in efficiently locating the phone number of Levi's and address any concerns or inquiries you may have about your Levi's purchases. We understand that waiting on hold for extended periods to inquire about your order on Levi's can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Levi's representative once you've reached them. By following our step-by-step guide for contacting Levi's customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Levi's representative assist you more effectively. We also provide guidance on how to ask the Levi's representative for assistance, as well as how to follow any instructions provided by the Levi's representative.

With this information, you can reach out to the Levi's customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Levi's purchases.

Levi's Phone Number

Toll-Free Number:

866-860-8907

Current wait: 5 mins (3m avg)

Hours: 24 hours, 7 days

Best time to call: 10:45am

Want to contact Levi's customer service faster? Don't wait on hold! Chat with the Levi's team directly via live chat.

Customer Service Phone Number:

  • (866) 860-8907

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Contact Levi's via Social Media:

They are facing similar issues just as you are…

Check out if you can find the solution you need.

What happened: Product still has not shipped. Tracking number doesn't register. Says ontrac delivery instead of fedex.

What happened: The problem: Please return my order

What happened: I haven’t got my order in yet. It was supposed to be here yesterday on *-**-** according to the app. Order number *********. Please advise.

What happened: The problem: Size issue this product Size us ** but Size uk **

What happened: I ordered my product on ***** ** and today it is ********.it is not yet delivered. Everyday they show that your order is out for delivery.i am hearing this for last * days. what a horrible customer service is this?

What happened: The problem: Disclosure of information to third party

What happened: Levi's Order *: ********* was supposed to be delivered today, June **, by OnTrac (C**************), but OnTrac did not do so. OnTrac claims that an attempt was made to deliver the package, and that I was not home. However, I WAS HOME and waiting for a call or text from the delivery driver so I could go down to meet him at the lobby door to receive the package. Our building's call box does not work. Thus the need for a non-standard delivery service like OnTrac to call or text a recipient directly when a package is delivered. This is not the first time OnTrac has failed to deliver packages to me.**BTW, Fedex, UPS, and USPS all have access to our building, so there are NEVER any delivery issues with these recognized and dependable delivery services.**OnTrac left a message that another attempt will be made to deliver the package. However, I would prefer that Levi's RE-DELIVER my package via FEDEX or UPS or USPS, as these delivery services are reliable. OnTrac is not. **Please re-deliver my order: * ********* via FEDEX or UPS or USPS.

QA

How to contact Levi's by phone?

To contact the Levi's customer service by phone, you can follow these steps:

  • Look up the phone number of the Levi's customer service. The phone number is listed on levi.com. Or check out the Levi's phone number page on WorthEPenny.

  • Dial the Levi's phone number 866-860-8907.

    Hours: 24 hours, 7 days

    Best time to call: 10:45am

  • Wait for an answer: Once the call is connected, wait for a Levi's representative to answer on the other end.

    Average wait time: 3m

  • Identify yourself and state your reason for calling the Levi's representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Levi's to help them assist you.

  • Ask for assistance: Ask the Levi's representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Levi's needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Levi's representative: After you have received the assistance you need, thank the Levi's representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Levi's, you can follow these steps:

  • Dial the Levi's customer service phone number 866-860-8907, which can be found on the Levi's website or in your order confirmation email form Levi's. Or check out the Levi's phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Levi's. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Levi's representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Levi's representative.

  • If the system still doesn’t connect you to a Levi's representative, stay on the line without pressing any keys. Levi's will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Levi's.

  • Once you reach a live person, explain your issue and provide any relevant information about your Levi's order. The Levi's representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Levi's website. This may allow you to connect with a Levi's representative more quickly and efficiently than calling.

QA

Any tips for calling Levi's customer service?

When calling Levi's customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Levi's account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Levi's representative without any disruptions or background noise.

  • Be polite and respectful to the Levi's representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Levi's.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Levi's representative address your concern.

  • If the initial Levi's representative is unable to resolve your issue, politely ask to speak with a supervisor from Levi's or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Levi's representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Levi's after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Levi's customer service.

QA

What can I do If I am unhappy with my call to Levi's?

If you are unhappy with your call to Levi's customer service, there are several options you can try:

  • Call again: Try calling Levi's customer service again and speak to a different Levi's representative. Sometimes a different Levi's representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Levi's representative, you can ask to speak with a supervisor from Levi's or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Levi's may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Levi's customer service through other channels, such as email or chat. You can also explore the Levi's Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Levi's service, you may want to consider other options such as returning the product you bought on Levi's or filing a complaint with a consumer protection agency.

QA

How do I contact Levi's via live chat?

To the Levi's customer support via live chat, you can follow these steps:

  • Go to the Levi's website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the Levi's customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with a Levi's representative.

  • Provide any necessary information about your issue or question, and wait for the Levi's representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Levi's live chat option, you may need to contact the Levi's customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact Levi's via social media?

You can contact Levi's via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Levi's via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Levi's official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Levi's, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Levi's. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Levi's social media team.

Please note that the social media accounts of Levi's are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Levi's for certain issues. For urgent or complex issues, it's recommended to contact Levi's customer service via phone or chat for more personalized assistance.

QA

Does Levi's have an email? How to contact Levi's customer service by email?

Yes, to contact the Levi's customer support by email, follow these steps:

  • Go to levi.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Levi's and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Levi's order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Levi's order number or username.

  • Once you have completed the email, click send. You should receive a response from the Levi's customer support team within a few business days.

QA

What is WorthEPenny's relationship to Levi's?

To put it simply, WorthEPenny is an independent third-party website that is not related to Levi's. WorthEPenny provides free tools and resources to assist customers in reaching Levi's customer service more efficiently, such as the Levi's phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Levi's, as well as forums where Levi's customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Levi's, it is not associated with or endorsed by Levi's.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Levi's official app or the Levi's company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Levi's trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Levi's. All references by WorthEPenny to third-party trademarks like Levi's are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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